Introduction
Generative AI (GenAI) offers significant opportunities for housing associations, from automating routine processes to enhancing tenant services. However, adopting these tools responsibly is crucial to avoid ethical, legal, and operational risks. This analysis has been adapted from UC Berkeley's BAIR Responsible AI Initiative and provides a practical approach for executives and board members to implement GenAI effectively within social housing.
Key Takeaways
GenAI adoption is ...
