Introduction
The Local Government State of the Sector AI Research Report 2024, published by the Local Government Association (LGA), explores how councils across the UK are integrating artificial intelligence (AI) into public services. The findings provide valuable insights for social housing leaders on the opportunities, challenges, and governance considerations when adopting AI-driven solutions.
Key Findings
The report highlights that AI adoption in local government is still in its early stages, with 51% of councils just beginning their AI journey. Generative AI is the most commonly used form (70%), supporting functions such as meeting transcription, HR processes, and adminis...
