
AI Leadership in Housing: From Experimentation to Assurance
What changed in 2025, why 2026 matters, and what leaders must now do. By 2025, AI was alre...

Livv Housing Group is rethinking tenant communication through a digital assistant designed to make services more accessible and engaging. Rather than launching another chatbot, Livv introduced an interactive virtual customer champion called Livvi—a digital personality created to guide tenants through key housing services and support resources.
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